Received a Gift?
Atlas Rewards Program
Brewing at Home
Where do you get your coffee?
Is your coffee fair-trade?
Should the coffee have a vacuum seal?
Do you flavor the coffee?
Why are my coffee beans dry? (not with an oily consistency)
What are the tasting notes you list?
Do I have to use your brewing recommendations?
How much coffee comes in each bag?
Can I brew with a Keurig or use a Kcup?
What's another fun way to say coffee?
What is your rewards program?
How do I become a member of your rewards program?
Can I cancel my account and keep my points?
Change shipping frequency?
Want more coffee per shipment?
Monthly Subscriptions & How to Cancel
I didn’t receive an account email confirmation?
What forms of payment do you accept?
I have a subscription – when will I be charged?
I bought a gift subscription – when will I be charged?
How do I update my billing address?
How do I update my shipping address?
Can I use multiple discounts on my order?
Can I gift coffee to someone?
Can my gift be delivered via email?
I bought a gift subscription, when will I be charged?
Can I receive the first Gift order and have the rest delivered to a different address?
Do Gift Subscriptions renew?
Can I order now and postpone the first shipment?
Can my gift recipient make changes after I sign them up?
Can I share a gift message with my order?
Do you have a certificate I print out & share with the recipient?
Do you include prices in the box?
Can I select a roast preference for my gift?
Can I select a Ground or Whole bean?
Ordering more than 10 Gifts? Or gifts for your office, clients, etc.?
What happens at the end of the gift period?
What kind of coffee will be included in the Gift Subscription?
Does the recipient need to register the Gift Subscription to receive the remaining orders?
I received a gift – How do I change my preferences?
Do I need to register my Gift Subscription to receive the remaining orders?
Can I update my coffee grind or roast preferences?
I received a gift – How do I learn more?
How do I get a coffee flavor wheel to use at home?
I want to brew better coffee at home, any recommendations?
My order was scanned as delivered, but I haven’t received it yet!
Where we ship & timeline?
Shipping costs for orders to Canada